A free 15-minute complimentary call is typically a brief initial conversation between you and a representative from the law firm. The purpose of this call is to give you an opportunity to briefly discuss your legal matter and determine whether the law firm's services are a good fit for your needs. It serves as an introductory session to get a general understanding of your case, provide some initial guidance, and allow you to ask any initial questions you may have. The call is usually limited to 15 minutes due to its brief nature. Cancellation Policy: You have the option to cancel or reschedule your call within 24 hours of the call. If you do not do so and miss the call, another complimentary call will not be scheduled; but you can book a consultation call.